Terms of Service

Effective [EFFECTIVE DATE]  ·  Last updated [DATE]

These Terms of Service (“Terms”) are a contract between you and [LEGAL ENTITY NAME] (“Omni Health System,” “we,” “us”). They govern your use of omnihealthsystem.com, the Omni application, and related services (the “Services”). By creating an account or using the Services, you agree to them.

1. Eligibility and your account

You must be at least 18 years old and able to form a binding contract. You are responsible for the accuracy of the information you provide, for keeping your credentials secure, and for activity under your account. Tell us promptly if you suspect unauthorized access.

2. What the Services are — and are not

The Services connect data you choose to share, present it in one record, and offer general guidance, insights, and coaching. General guidance and coaching are not the practice of medicine. They are not a diagnosis, a treatment plan, or a substitute for care from a qualified clinician.

Where you separately engage a personalized program, clinical care, or a prescription, that care is delivered by licensed providers and is governed by the Telehealth Consent and the Notice of Privacy Practices.

Insights are estimates derived from consumer devices and self-reported data. Consumer wearables are not diagnostic instruments and their measurements can be inaccurate. Do not rely on the Services to detect, diagnose, or rule out any condition.

3. Plans, pricing, and billing

• Free — the full app and your health record, supported by occasional in-app ads.
• Plus — $36 per year.
• Coach — $75 per year.
• Programs, concierge, supplements, and therapeutics — priced separately, and for clinical services set during your consultation.

Paid plans renew automatically at the then-current price until cancelled. You can cancel at any time; cancellation takes effect at the end of the current billing period. [CONFIRM refund policy, free-trial terms, auto-renewal disclosure and cancellation flow — several states impose specific automatic-renewal requirements.]

4. Supplements and therapeutics

Supplements are dietary supplements. They are not intended to diagnose, treat, cure, or prevent any disease, and statements about them have not been evaluated by the Food and Drug Administration.

Prescription therapeutics, including GLP-1 medications, require a medical evaluation and are dispensed only when a licensed provider determines they are appropriate for you. We do not guarantee that any prescription will be issued. Providers exercise independent clinical judgment and may decline to prescribe.

5. Your data and your content

You keep ownership of the health data and content you provide. You grant us a licence to host, process, and display it in order to operate the Services for you. How we handle your information is described in the Privacy Policy and, for PHI, the Notice of Privacy Practices.

6. Acceptable use

Do not: use the Services for anyone other than yourself without authorization; misrepresent your identity or medical history; attempt to obtain a prescription through false information; reverse engineer, scrape, or overload the Services; resell or redistribute the Services; or use them unlawfully.

7. Third-party connections

The Services integrate with third-party devices, apps, and laboratories. Those services are operated by others under their own terms and privacy policies. We are not responsible for their availability, accuracy, or practices, and a third party may change or discontinue access at any time.

8. Intellectual property

The Services, including software, design, text, and brand marks, are owned by us or our licensors and protected by law. We grant you a limited, personal, non-transferable, revocable licence to use the Services as permitted by these Terms.

9. Disclaimers

Except as expressly stated, the Services are provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or that any particular health outcome will result. Individual results vary.

10. Limitation of liability

To the maximum extent permitted by law, we will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, data, or goodwill. Our total liability arising out of the Services will not exceed the greater of the amounts you paid us in the twelve months before the claim or one hundred U.S. dollars. [CONFIRM cap, and note that limitations on liability for professional medical services are restricted or void in many states — counsel must carve these out appropriately.]

11. Indemnity

You agree to indemnify and hold us harmless from claims arising out of your misuse of the Services, your violation of these Terms, or your violation of the rights of another.

12. Termination

You may stop using the Services and delete your account at any time. We may suspend or terminate access if you breach these Terms, if required by law, or if continuing would create a safety or security risk. Sections that by their nature should survive will survive termination.

13. Governing law and disputes

These Terms are governed by the laws of [STATE], without regard to conflict-of-laws rules. [CONFIRM: whether to include an arbitration agreement and class-action waiver, with an opt-out — this is a significant decision with consumer-protection implications and must be counsel’s call.]

14. Changes

We may update these Terms. If changes are material, we will give notice in the app or by email before they take effect. Continuing to use the Services after that means you accept the updated Terms.

15. Contact